Kordless vs Intercom

Looking for a Intercom alternative? See how Kordless AI Chat compares with phone answering, lead scoring, and built-in CRM.

RECOMMENDED

Kordless AI Chat

Small businesses wanting 24/7 AI chat & phone with built-in CRM

$249/month base + usage
  • AI answers chat & phone calls 24/7 automatically
  • Unlimited web chat + 100 free voice minutes/month
  • Lead scoring (0-100) prioritizes best prospects
  • Built-in CRM included at no extra cost
  • 30-day free trial, cancel anytime
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Intercom

SaaS companies with dedicated support teams

$39-139/mo per seat
  • No AI phone answering—chat only
  • Per-seat pricing gets expensive fast
  • No built-in lead scoring
  • Limited appointment booking capabilities
  • Complex setup with steep learning curve
Founded 2011
7
Kordless Wins
3
Tied
0
Intercom Wins

Feature-by-Feature Comparison

See how the two platforms compare across key features

Feature
Kordless
Intercom
Website Chat Widget
AI Phone Answering
Lead Scoring (0-100)
Appointment Booking
Limited
Built-in CRM
No Per-Seat Pricing
Team Inbox
Custom Branding
Paid plans
Conversation Analytics
Service Business Focus

Why Businesses Switch to Kordless

Intercom is good, but Kordless is built specifically for lead capture

Intercom Limitations

No AI phone answering—chat only

Per-seat pricing gets expensive fast

No built-in lead scoring

Limited appointment booking capabilities

Complex setup with steep learning curve

Designed for software companies, not service businesses

Kordless Advantages

AI handles both chat AND phone calls automatically

Base $249/mo + usage, no per-seat fees

0-100 lead scoring on every conversation

Calendar booking integration built-in

Simple setup—live in 24-48 hours

Designed specifically for local service businesses

FAQ

Common Questions

Everything you need to know about switching from Intercom to Kordless.

Ready to switch?

Try Kordless Free for 30 Days

Join businesses that switched from Intercom and never looked back.

30-day free trialNo credit card requiredCancel anytime
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  • Clear product recommendations based on your use case
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